Procurement Operations Professional

Delivering Procurement Solutions That Drive Business Results

Procurement professional with over 15 years of experience leading procurement operations for internationally recognized hospitality brands, including Hilton Manila and Sheraton Manila Bay. Experienced in strategic sourcing, supplier relationship management, contract negotiation, inventory optimization, and process improvement that deliver measurable cost savings and operational efficiency.

Experience supporting hospitality and multi-branch operations including Hilton, Sheraton, and Papa John's Quality Control Center.

Let's build procurement processes that work—consistently, efficiently, and at scale.

View Projects

15+

Years Experience

400+

Suppliers Managed

₱5.2M+

Annual Documented Savings

3+

Enterprise Brands

Rhoda Santos

Procurement Professional

From the Field — redesign

From the field

Real problems I've worked through

More than fifteen years in procurement means running into the same handful of problems, over and over, at different properties. Here's what they actually looked like, and what I did about them.

01 / 05

A hotel needed to open on schedule with zero suppliers in place.

Sourced 400+ SKUs across every category
Built supplier coordination workflows from scratch
Scheduled phased deliveries against the opening timeline
Prepared complete, audit-ready procurement documentation

Result

Every deliverable landed on schedule — zero delays, zero compromises.

02 / 05

The supplier base had quietly grown into duplicates and inconsistent pricing — nobody could say what we were actually spending.

Mapped the full supplier landscape
Consolidated overlapping vendors
Renegotiated terms across the board
Built a vendor scorecard system to keep it that way

Result

₱5.2M+ in documented savings, fewer active vendors, pricing that finally made sense.

03 / 05

Multiple branches were over-ordering and running out of stock in the same week — nobody had real-time visibility.

Built Excel-based dashboards tracking reorder points and stock movement across 400+ SKUs
Centralized data from all branches into one system
Delivered real-time visibility for faster ordering decisions

Result

Smarter orders, fewer discrepancies, replenishment that actually matched demand.

04 / 05

Suppliers got picked because someone knew them, not because their price was competitive.

Built a structured RFQ process with clear requirements and evaluation criteria
Used cost comparison matrices to score price, quality, and lead time
Made decisions on facts, not favors

Result

Objective supplier selection, 10–15% cost reduction identified, stronger partnerships.

05 / 05

Deliveries kept slipping through the cracks — no one had visibility until a shipment didn't show up.

Coordinated daily with suppliers and freight forwarders by email to confirm delivery schedules
Monitored every shipment from dispatch to receiving and flagged delays before they hit operations
Managed wire transfer payment schedules, timing releases against agreed delivery milestones
Kept requesting departments and finance aligned with proactive status updates

Result

On-time deliveries, payments released without delay, and full visibility from order to receiving.

Business Impact

What I Bring to the Team

Cost Control

Negotiated ₱5.2M+ in savings at Sheraton Manila Bay through supplier consolidation, RFQ discipline, and smarter purchasing decisions.

Vendor Coordination

Onboarded 30–50 suppliers annually at Hilton Manila while maintaining competitive pricing and zero supply disruptions.

Inventory Visibility

Built Excel dashboards tracking 400+ SKUs across demand, lead times, and stock levels — giving operations teams real-time purchasing clarity.

Procurement Documentation

Audit-ready procurement records, supplier files, and compliance documentation — maintained to enterprise hotel standards.

Core Capabilities

Core Procurement & Operations Capabilities

Procurement & Inventory Systems

Structured purchasing workflows, supplier tracking, and inventory management systems built for operational clarity.

Workflow Design

SKU Management

Inventory Tracking

Documentation & Compliance

Procurement documentation, reporting structures, and audit preparation to ensure operational accountability.

Audit Preparation

PO Management

Reporting

Strategic Sourcing & Supplier Management

Supplier research, quotation comparison, negotiation support, and vendor coordination for cost-effective procurement.

Workflow Design

SKU Management

Inventory Tracking

Operational Optimization

Improving procurement workflows and organizing purchasing operations for sustained efficiency and visibility.

Process Mapping

Workflow Automation

SOP Development

Technology Stack

Tools & Systems Used in Procurement Operations

Procurement & Inventory

Excel Dashboards

Inventory tracking & cost monitoring

Inventory Tracking Sheets

Multi-branch stock visibility

Procurement Monitoring Tools

PO and spend management

Workflow & Automation

HighLevel

Procurement task tracking & CRM

Zapier

Workflow automation & approvals

Workflow Systems

Approval routing & task tracking

Communication & Collaboration

Slack

Team & vendor communication

Zoom

Supplier meetings & reviews

Google Workspace

Docs, Sheets & Drive

Project Experience

Operational Procurement Projects & Systems

Hospitality

Hotel Pre-Opening Procurement Setup

Challenge

Coordinating procurement for a hotel pre-opening with zero existing supplier relationships and tight launch timelines.

System

Sourced 400+ SKUs across categories, established supplier coordination workflows, scheduled phased deliveries, and prepared complete procurement documentation packages.

Result

All procurement deliverables met on schedule; documentation audit-ready for operational handover to hotel management.

Operations

Vendor Consolidation & Cost Savings

Challenge

Fragmented supplier base resulting in inconsistent pricing, duplicate vendors, and poor spend visibility.

System

Mapped existing supplier landscape, identified consolidation opportunities, negotiated improved pricing terms, and created vendor scorecard system.

Result

Reduced active vendor count, improved pricing consistency, and established measurable cost savings across procurement categories.

Multi-Branch

Inventory Transparency System

Challenge

Lack of real-time inventory visibility across multiple branches leading to over-ordering and stock shortages.

System

Designed Excel-based inventory dashboards with structured reporting templates for tracking stock movement, reorder points, and branch-level consumption.

Result
Achieved centralized inventory visibility; reduced order discrepancies and improved stock replenishment accuracy.

Strategic Sourcing

Data-Driven Supplier Sourcing

Challenge

Supplier selection based on relationships rather than comparative data, leading to suboptimal pricing.

System

Developed RFQ process and cost comparison matrices to evaluate multiple suppliers across quality, lead time, and price criteria.

Result
Enabled objective supplier selection decisions and identified 10–15% cost reduction opportunities through structured analysis.

Technology Stack

Tools & Systems Used in Procurement Operations

▣Excel Dashboards ▦Inventory Tracking Sheets ▤Procurement Monitoring Tools ϟHighLevel ϟZapier ◇Workflow Systems ●Slack ▣Zoom ◎Google Workspace

Engagement Model

My Procurement Support Process

01

Procurement Workflow Review

Understand current sourcing, purchasing, and supplier coordination processes through structured discovery sessions.

02

Vendor & Inventory System Setup

Create structured supplier tracking and purchasing workflows tailored to operational scale and requirements.

03

Procurement Coordination

Manage supplier communication, purchase tracking, and operational reporting to keep procurement running smoothly.

04

Process Optimization

Improve procurement efficiency and cost transparency by refining workflows and identifying optimization opportunities.

Templates & Systems

Templates & Systems I've Built

Real procurement tools, not mockups — the same templates and systems used to run sourcing, vendor management, and cost control day to day.

Procurement workflow flowchart with approval gates and rejection routing

Live System

Procurement Workflow — With Approval Gates

A 13-step workflow built in Airtable, from PR Submission through Budget Check, RFQ, Quotation Evaluation, and PO Generation to Payment Processing, with approval gates at Department Approval and PO Approval. A rejection at either gate routes straight back to PR Submission — nothing moves forward without sign-off, and the final match syncs to Xero or QuickBooks.

Canvass and Bidding Sheet plus Purchase Order Template preview

Google Sheets

Sourcing & Ordering Templates

A structured 3-supplier comparison sheet that auto-flags the lowest bid per line item, paired with a standardized PO template with automatic subtotal, VAT, and total calculations.

Supplier Database and Accreditation Checklist preview

Google Sheets

Vendor Management Templates

A centralized supplier record — contacts, categories, payment terms, performance rating — paired with a 27-point accreditation checklist across legal, financial, quality, and operations criteria.

Price Monitoring, BOM Monitoring and Procurement SOP preview

Sheets + SOP

Cost Control & Documentation

Monthly price-variance tracking that flags supplier increases before they hit margin, a bill-of-materials monitor for reorder points across 400+ SKUs, and the SOP that ties it all together.

Procurement KPI and Spend Report dashboard preview

Live Dashboard

Procurement KPI & Spend Report

A dashboard that pulls from five working tabs — Spend by Category, Spend by Supplier, PO Cycle Time, a Savings Log, and a Spend Forecast — to surface spend vs. budget, savings, cycle time, maverick spend, and a 3-month forward forecast with no manual recalculation.

Construction

Construction Procurement Toolkit

An 11-tab workbook built for how construction projects actually run — a live dashboard tracking contract value, change orders, retention, and cost variance, backed by a Change Order Log and a Bill of Quantities costed by division, not by SKU.

Subcontractor accreditation, bid comparison and insurance bonding tracker preview

Construction

Subcontractor Management

Accreditation adapted for trades — PCAB license, insurance, and bonding in place of food-specific requirements. Bid Comparison automatically excludes any bidder without verified license or bond, even at the lowest price, and Insurance & Bonding flags any COI or bond expiring within 30 days.